Privacy Policy / GDPR
At NightSera, your privacy and personal data are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase Noctera AstroPods products.
By using our website, you agree to the practices described below.
Information We Collect
When you place an order or interact with our website, we may collect:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment information
- IP address and device information
- Website usage and browsing behavior
Payment information is processed securely through trusted third-party payment providers. NightSera does not store full payment card details.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and tracking information
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
- Send marketing emails or promotions (only if consent is given)
GDPR Rights (EU Customers)
If you are located in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Request a copy of your stored data
- Withdraw marketing consent at any time
To exercise any of these rights, contact us at:
Cookies
NightSera uses cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.
By using our website, you consent to the use of cookies. You may disable cookies through your browser settings at any time.
Third-Party Services
We may share limited information with trusted third parties necessary for operating our business, including:
- Payment processors
- Shipping carriers
- Analytics providers
- Advertising platforms
These providers only receive the information required to perform their services securely.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed as 100% secure.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
Changes to This Policy
NightSera reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact
If you have questions regarding this Privacy Policy or your personal data, contact us at: